Knowledgebase

AJAX Failure Error in the Email Section of cPanel

AJAX scripting has been integrated into the cPanel control panel. You may be encountering dificulties because AJAX is incompatible with your browser.

Safari Browsers

This error seems to only affect Safari browsers that do not support AJAX scripting, specifically version 4 and some version 5.

To resolve this issue, try any of the following:

1. Clear the Safari browser's cache.

2. At the bottom of the email accounts page in cPanel, click If you need an interface that uses less JavaScript click here. This link should allow you to manage your email accounts in Safari without the AJAX errors.

3. Upgrade to the newest version of Safari or try a different browser such as Firefox or Chrome.

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